Establish control of sales behavior.
Use data to enable analysis and results.
Deliver productivity & ROI with continuous action.
Small transactions can go months without being identified. Profitect automatically identifies normal and abnormal behavior using statistics, machine learning, and clusters based on entities such as store and cashier attributes. Patterns automatically highlight and correlate all fraudulent activity regardless of amount and/or timeline and alert the relevant parties to take actions. For example – finding significant smaller basket behavior would easily identify sweet hearting manipulations.
Retailers are looking to maximize how much customers are spending in stores and online. As foot traffic goes down, conversion goes up because people are only hitting stores with the intent to buy. To maximize revenue, basket analysis becomes crucial to see what items are sold together, which associate helps increase the number of transactions etc. Profitect analyzes and identifies opportunities for associates to suggest complimentary items thereby increasing your transaction value and average items per transaction, while also increasing the average cost per item.
Profitect’s Sales & EBR module looks at in-store traffic data to determine when an influx of cashiers is needed. This dynamic staffing capability enables you to manage your labor more efficiently, while reducing unnecessary costs, as well as simultaneously providing a better customer experience. It also integrates with your workforce management tools to identify root cause of tenure, combined with traffic and customer service, to provide greater efficiency and sales at the same time.
Replace existing Exception Based Reporting tools with EBR Plus capabilities. Profitect’s Sales & EBR module analyzes cashier and POS transactional data at the item level, detecting areas of fraud, shrink, process failures, lack of training, changes to basket, loyalty behavior, returns, labor efficiencies and noncompliance both online and in-store. The solution provides guided, easy-to-understand opportunities to the appropriate personnel for immediate action.
Areas Profitect Analyzes
- Traffic and conversion rates
- Margin erosion
- Discounts and coupons
- Price adjustments
- Basket analysis
- Fraudulent activities
- Refund abuse
- Employee discounts
- Average basket value
- Labor productivity
- Sales per labor role
- Productivity per cashier and department
- Online shipment address
- Tender card address
- IoT from endless PoC