We offer a friendly work environment with an open work space that fosters collaboration and creativity. Our employees are passionate about technology & customer satisfaction, and we have a lot of fun together, both in and out of the office. You’ll meet the smartest people, amazing engineers, and the best business talent in the area.
Our core values of passion, creativity, and family are ingrained in everything we do from how we develop our technology to the way we interact with customers and one another.

Perks & Benefits

The little extras that make a difference

Comprehensive Benefits:

We offer a variety of plans to fit your and your family’s needs, including: Medical, Dental, FSA, Life Insurance, Gym Membership & Fitness Reimbursement, Short and Long Term Disability, and 401k options.

Flexible Vacation Policy:

We have an unlimited vacation policy that allows our employees to manage their own time and take days off when they want them, not as they earn them.

Complimentary Eats & Drinks:

Tea, soda, excellent coffee, snacks, fruit, granola bars, candy (for that sweet tooth), fresh baked cookies, and regular luncheons.

Room to grow:

Profitect’s fast-paced, exciting, and collaborative environment offers you the chance to shape a product, company, and the retail industry while providing unparalleled growth opportunities.

On Site Fitness Center:

We know that staying fit can be important to you. An on site fitness center with state of the art equipment and modern locker room/shower facilities offers the convenience of getting your exercise in during the work week.

Location, Location, Location:

Located in Burlington, MA, 15 miles from Boston, adjacent to the Middlesex Turnpike (I-95) interchange, a short distance from both Route 2 and the Mass Turnpike, our office is easily accessible from anywhere in the greater metropolitan area.

Casual Work Environment

We provide a casual, friendly work environment work flexible hours, and believe in a work/life balance.

Employee Assistance Program:

Our assistance program includes Life Planning, Financial & Legal Resources, Life Portability, and Life Conversion.

Check out our open positions below.

Qualified applicants, please email your resume and cover letter in Word format to careers@profitect.com. No agencies or phone calls please.

Apply Now

Open Positions

Customer Success

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Profitect’s Customer Success team is looking for a Retail Customer Success Manager Located in Greater Boston, MA

Job Description
The Customer Success Manager leads the entire engagement lifecycle for Profitect at multiple customers, from root cause analysis, Pattern-analytic solution configuration,  data & customer on-boarding, education and training, and rollout acceleration.

The Customer Success Manager is responsible for customer value realization, customer satisfaction and referencability, solution adoption and overall engagement project management.  The Customer Success Manager and sales team are jointly responsible for contract renewal. The Customer Success Manager contributes heavily to new sales expansion programs.

The Customer Success Manager will report to the Chief Customer Officer, and work closely with members of the customer success, data operations, sales and product teams.

Job Responsibilities:

  • Lead all phases of the customer engagement to ensure delivery exceeds expectations
  • Lead Profitect’s solution training sessions with customers from super user/analysts to functional field users
  • Configure and deliver Prescriptive analytics “Patterns and Prescriptive Actions”, Machine learning clustering and other tools to generate value and adoption
  • Build and maintain the customers’ Profitect solution environment to maximize their value over time across multiple departments
  • Act as overall engagement project manager, coordinate internal and customer resources, drive identification and resolution of risk
  • Provide business process improvement recommendations to customers that will accelerate their adoption and value achievement

Job Requirements:

  • 3+ years experience implementing SaaS retail analytics and Business Intelligence software solutions and managing customers.
  • Analytic skills to convert business requirements into pattern-analytics via advanced software configuration and relate results back to business value
  • Demonstrated experience applying analytic methods/tools and advanced custom queries to large scale retail data sets from transactional/point of sale, through inventory, merchandising and supply chain to generate business results
  • Work experience could come from one or more of the following:
    • An Analytics-oriented management consulting firm
    • An Analytical software or Business Intelligence solution provider
    • A Retailer working in any of the following departments: IT/Analytics, Asset Protection/Loss Prevention, Point of Sale, ecomm/Omni channel, Shopper/Loyalty, Store Operations, Inventory/Supply Chain and Merchandising.
  • A team player on a national team supporting a large region and willing to travel as necessary
  • Deep understanding of the retail/enterprise landscape and business challenges
  • Strong project management, organizational and communication skills with a proven track record of multi-tasking, meeting deadlines and delivering projects on budget
  • Demonstrated history of building effective relationships with customers
  • Background in technical consulting or sales – advantage
  • BA/BS degree, in a technical or managerial discipline
  • Expected travel 25 to 40%

Apply Now

Profitect’s Customer Success team is looking for a Retail & CPG Analytics Consultant Located in Greater Boston, MA.

The Retail & CPG Analytics Consultant should be an expert in understanding customers’ data, the business problems we are solving, and translating this knowledge to create and deliver relevant “analytic algorithms” that can be configured in the Profitect solution.

The Retail & CPG Analytics Consultant will be part of our Analytics Consulting team, reporting to a senior Customer Success Manager. The Analytics consultant will work closely with all customer success managers and their customers, the Chief Customer Officer as well as with data operations, sales and product teams.

Job Responsibilities:

  • Innovate, create, configure, validate and maintain “analytic algorithms” for the Profitect “Pattern Analytics engine” by working closely with the Customer Success Managers and customers.
  • Lead a range of special projects or tasks that may be assigned to improve our overall customer success operation, such as automated pattern bank (our portfolio of analytic algorithms), new data analytic tools and methods to improve productivity, automated customer health tracking, customer value/ROI calculator, etc.
  • Participate with Customer Success Managers in all phases of the customer engagement to ensure delivery exceeds expectations
  • Participate with Customer Success managers in delivering periodic “Pattern Analysis Reviews” and related training sessions with customers.
  • Be the expert for all analytical capabilities of the Profitect tools, both to the customers and internally for R&D, Sales and Data teams. Includes providing feedback and ideas to Product Management for additional needs and capabilities to deliver higher value to our customers.

Job Requirements:

  • 2+ years’ experience in a business data analyst type of role involving business intelligence and/or analytics software implementation in a fast moving and dynamic environment (like we have at Profitect)
  • Familiarity and knowledge of applying analytic methods/tools to large scale retail data sets from transactional/ point of sale, loyalty through inventory and supply chain to generate business insights.
  • Ability to convert business requirements into pattern-analytics via advanced software configuration, and relate results back to business value.
  • Advantage – Experience working for a Retail organization in one or more of the following functional areas: IT/Business Intelligence, eComm/Omni channel, Loss Prevention/Asset Protection, Store Operations, Retail Analytics, Merchandising, Supply Chain, Shopper Marketing, Finance
  • Advantage – Experience in advanced analytic methods and tools such as Machine learning/clustering models, SAS, R, Python and/or many others to generate business insights from large scale data sets
  • A team player on a national team supporting a large region and willing to travel as necessary up to 25%
  • Excellent Project management, organizational and communication skills
  • Demonstrated customer management skills
  • BA/BS degree, in engineering, computer science, math/statistics or a related technical discipline

Research & Development

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Profitect’s R&D team is looking for a Senior .NET Engineer Located in Greater Boston, MA

Job Responsibilities

  • Work with Product Management to understand requirements and design appropriate solutions
  • Own major parts of the architecture and serve as a senior coder
  • Participate in design discussions with other team members and perform code reviews
  • Work with QA to ensure high quality of releases

Required

  • 5+ years of experience working on customer facing web applications in a role with significant contribution to the product architecture.
  • Expert knowledge of C# 4.0 and the .Net framework
  • Experience in designing and implementing REST apis.
  • Strong problem solving, analytical, and organizational skills
  • Ability to convert requirements into solid designs and managing their successful implementation and deployment
  • Experience mentoring developers and fostering a culture of teamwork
  • Strong experience with relational database technologies (SQL Server preferred, but not required)
  • Strong experience in Object Oriented analysis and design, classic design patterns
  • Exceptional collaboration, listening, written and verbal communication skills
  • Comfortable working in a fast paced, results oriented environment
  • Bachelor’s degree in Computer Science, Computer Engineering, Electronic Engineering, or related field plus three (3) years of experience performing software development working on customer facing web applications.

Preferred

  • Experience working on retail enterprise software is a plus

Apply Now

Profitect’s Research and Development team is looking for a Data Scientist / Machine Learning Architect / Developer to join our awesome development group in Greater Boston, MA.

Job Description

We are seeking a data scientist with expertise in machine learning and its use in identifying opportunities in customer data. If you love data, curious about analyzing and finding problems, and identifying solutions then this job is for you. The successful candidate will be a member of a close-knit team of data analysts, data scientists, and software developers analyzing large, multidimensional datasets from internal and external sources. The ideal person will develop and apply novel models on customer data in order to help identify areas to increase profits and reduce losses.

Job Responsibilities:

  • Design and implementation of Regression based predictive models incorporating diverse data types.
  • Integration of state-of-the-art machine learning algorithms as well as the development of new methods.
  • Identification, assessment, and deployment of newly published techniques, staying current with the field.
  • Team with experimentalists to translate models into testable hypotheses
  • Develop tools to support analysis and visualization of large datasets.

Job Requirements:

  • Strong background in statistics, machine learning, deep learning, or graph/network analysis and programming necessary.
  • Experience in solving large-scale real-world industry problems, preferably in collaboration with cross-functional, multi-disciplinary teams.
  • Knowledge of statistical programming techniques and languages (e.g., R, Python, Java, etc.).
  • Working knowledge of common machine learning approaches (e.g. regression, clustering, classification, dimensionality reduction, supervised and unsupervised techniques, Bayesian reasoning, boosting, random forests, deep learning) and data analysis packages (e.g. scikit-learn, pyclustering, pathways analysis, MLlib)
  • Prior experience in Natural Language Processing using NLTK
  • Retail industry experience necessary
  • Comfort and proficiency in Windows and Linux systems and experience using cloud compute (e.g. Google Cloud Platform, AWS, Azure).
  • Familiarity with noSQL databases, graphical analyses, and large-scale data processing frameworks (e.g. Apache Spark)
  • Solid understanding of data structures, software design and architecture.
  • Ability to work independently and take initiative, but also a co-operative team player.
  • Masters in Computer Science, Machine learning, or related discipline.
  • Full-time position

Apply Now

Profitect’s R&D team is looking for a Senior Mobile Developer Located in Greater Boston, MA

Job Responsibilities

  • Work with Product Management to understand requirements and design appropriate solutions
  • Own major parts of the architecture and serve as a senior coder
  • Participate in design discussions with other team members and perform code reviews
  • Work with QA to ensure high quality of releases

Required

  • Proven experience architecting and developing native mobile applications for Android
  • Strong experience in Object Oriented analysis and design, classic design patterns
  • Experience in creating engaging user interfaces
  • Exceptional collaboration, listening, written and verbal communication skills
  • Comfortable working in a fast paced, results oriented environment
  • Excellent attention to detail
  • Bachelor’s degree in Computer Science, Engineering or a related field

Preferred

  • Experience with non-mobile technologies such as C# or Java
  • Experience working with REST interfaces
  • Ability to manage successful collaboration with external development teams

Apply Now

Profitect’s R&D team is looking for a Senior Mobile Developer Located in Greater Boston, MA

Responsibilities

  • Work with Product Management to understand requirements and design appropriate solutions
  • Own major parts of the architecture and serve as a senior coder
  • Participate in design discussions with other team members and perform code reviews
  • Work with QA to ensure high quality of releases

Required

  • Proven experience architecting and developing native mobile applications for iOS
  • Strong experience in Object Oriented analysis and design, classic design patterns
  • Experience in creating engaging user interfaces
  • Exceptional collaboration, listening, written and verbal communication skills
  • Comfortable working in a fast paced, results oriented environment
  • Excellent attention to detail
  • Bachelor’s degree in Computer Science, Engineering or a related field

Preferred

  • Experience with non-mobile technologies such as C# or Java
  • Experience working with REST interfaces
  • Ability to manage successful collaboration with external development teams

Apply Now

Profitect’s R&D team is looking for a Web Developer Located in Greater Boston, MA

Responsibilities

  • Develop a cutting-edge web application using the latest technologies focusing specifically on Angular 2+
  • Work with Product Management to understand requirements and design appropriate solutions
  • Participate in design discussions with other team members and perform code reviews
  • Collaborate with QA to ensure high quality of releases

Required

  • Highly self-motivated and creative problem-solver
  • Proficient understanding of web markup, including HTML5, CSS3, and JavaScript ECMAScript 5/6
  • Basic understanding of server-side CSS pre-processing platforms, such as LESS and SCSS
  • Good understanding of asynchronous request handling and how to work with REST apis
  • Proficient understanding of cross-browser compatibility issues and ways to work around them
  • Proficient understanding of Git
  • Comfortable working in a fast paced, results oriented environment
  • Strong experience in Object Oriented analysis and design, classic design patterns
  • Experience in creating engaging user interfaces
  • Exceptional collaboration, listening, written and verbal communication skills
  • Excellent attention to detail
  • Bachelor’s degree in Computer Science, Engineering or a related field

Preferred

  • Experience with Angular and TypeScript
  • Experience with non-mobile technologies such as C# or Java
  • Experience working on retail enterprise software is a plus

Apply Now

Profitect’s R&D team is looking for a QA Engineer Located in Greater Boston, MA

Job Description: Provide software quality assurance engineering services to advance the capabilities of our software solution and have an impact on an emerging product category. Generate and execute test procedures on web and mobile applications. Modify and execute manual software test plans. Analyze test results to validate existing functionality and recommend corrective action. Isolate, reproduce and track bugs and verify fixes.

Job Requirements: Requires a Bachelor’s degree (or foreign equivalent) in Computer Science, Management Information Systems, or a directly related field plus two (2) years of computer and application testing experience. Experience must include:

Two (2) years of experience in each of the following:

  • Utilizing Microsoft Office Tools
  • Utilizing analytical and troubleshooting skills
  • Quickly learning new concepts independently
  • QA process tools including Jira
  • Microsoft Windows Server and Linux
  • Agile development methodologies

Sales & Marketing

Innovations & Data Operations

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Profitect’s Innovations and Data Operations Team is looking for a Data Integration Developer to be part of the US team Located in Greater Boston, MA

Job Description

Join an energetic team implementing the next big thing in Retail. As a Data Integration Developer you’ll work with major retailers to deliver our Cloud based Prescriptive Analytics Solution while creating value and directly impacting their performance. If you like to work on interesting challenges and have a passion for making a difference to amazing businesses, this may be the next great opportunity for you.

Job Responsibilities

  • Integrate enterprise data sources with Profitect products
  • Innovate our data integration capabilities to connect to new cloud data sources.
  • Handle several enterprise software implementation projects simultaneously.
  • Lead all aspects of the products’ technical deployment.
  • Collaborate with the other stake holders to ensure successful implementation

Job Requirements

  • Strong Communication skills
  • At least 2 years of experience with ETL processes and data integration
  • C# or Java OOP skills
  • Proficient programming in T-SQL
  • Minimum of 2 years of experience with Microsoft SQL server:
    • Performance Tuning– Writing stored procedures – Handling large volumes of data
  • Ability to technically handle multiple projects at the same time
  • Good interpersonal skills and dedication to a team environment
  • Experience with large enterprise and cloud based solutions
  • BA/BSc Degree in computer science or any relevant computer discipline

Apply Now

Profitect’s Innovations and Data Operations Team is looking for a SQL Database Engineer to be part of the US team located in Greater Boston, MA

Job Description

Join an energetic team implementing the next big thing in Retail. As an SQL Database Engineer, you’ll work with major retailers delivering our Cloud based Profit Amplification Suite and directly impact significant value harvesting. If you like to work on interesting challenges and have a passion for making an impact on amazing businesses, this may be the next great opportunity for you.

Responsibilities

  • Integrate enterprise data sources with Profitect products.
  • Innovate our data integration capabilities to connect to new cloud data sources.
  • Handle several enterprise software implementation projects simultaneously.
  • Lead all aspects of the products’ technical deployment.
  • Work with ETL team and collaborate with other stake holders on successful implementation of our Profit Amplification Suite

Desired Skills & Experience

  • Strong Communication skills
  • Strong command in SQL components with Proficient programming in T-SQL
  • At least 3 years of experience with SQL Server database.
  • At least 1 year of experience with DBA activities like database/SQL tuning, maintaining healthy database, handling large volume of databases.
  • C# or Java OOP skills a plus
  • Experience integrating enterprise software using ETL modules
  • Ability to technically handle multiple projects at the same time
  • Good interpersonal skills and dedication to a team environment
  • BA/BSc degree in computer science or any relevant computer discipline
  • Experience with large enterprise cloud based solutions.

Profitect is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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